What kinds of information does your customer service team likely need included in each persona?

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What kinds of information does your customer service team likely need included in each persona? | New hubSpot Inbound certification exam questions, answers, and explanations. Get certified faster with YZYadwords.

What kinds of information does your customer service team likely need included in each persona?

Their service level agreement (SLA) when serving people who match that persona 

The percentage of your customer base represented by that persona 

The persona’s full contact information and purchasing history so that they know how to respond to service calls from them 

The parts of your offering that the persona likes most and least

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What kinds of information does your customer service team likely need included in each persona?
What kinds of information does your customer service team likely need included in each persona?

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